Winners & Lasers

Performance.

$1,000 +. The GCC Elite XL 20/600 did an excellent job with text, an excellent job with charts and graphs, and a very good job with graphics. We had to look at each set again to be sure, but the GCC laser did consistently better work than the others. Naturally, when a printer that costs $1,799 outperforms printers with price tags twice as high, it's quite a revelation. Of course there are other, less tangible things to consider, such as the fact that GCC isn't as established as its famous competitors.

We don't want to imply that GCC falls short after the sale-we have no evidence either way about that-but we know that companies like Hewlett-Packard and Xerox have proven track records for service and technical support. According to GCC's Platinum Exchange plan, if you have a problem with your GCC printer they will send a replacement printer or the parts you need overnight via Federal Express. This is a good policy, and the company is certainly worth looking in to.

Extras.

$1,000 +. GCC's WebAdmin™ software struck us as a rather handy technology. If you were working late and the office printer went down, you could call your department's hardware tech and explain the problem. The tech could log on to the Internet from home and use a Web browser to perform a diagnostic check.

by Chris Trumble

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