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Drivers and Software

  • Elite 21+ v4.83 Firmware Update (Mac OS '.sit' file)
  • Elite 21+ v4.83 Firmware Update (Windows '.zip' file)

  • Elite 21+ Firmware Update Utilities and Instructions
  • Elite 21+ Installer (Mac OS 9 & X)
  • Elite 21+ Installer (Windows 98, ME, 2000 & XP)

    User's Manuals

  • Getting Started Guide
  • Manual

    • Frequently Asked Questions

  • GCC Return Merchandise Authorization - For US customers only: Is there something wrong with your printer, and you need to return it to GCC for repair? Before you call Tech Support to get a Return Authorization (RMA) Number, print out this form, fill out the requested information and fax the form to GCC Technical Support at (781) 275-1115. If you are a GCC Authorized Dealer, use the Dealer RMA Request Form (PDF - 20 KB) instead.
    Once you have completed the RMA Authorization form, you must contact GCC Technical Support to receive a valid RMA number. Do not return your printer without a valid RMA number. RMA numbers are valid for 30 days only.
  • Printing from PageMaker and FreeHand - A handful of applications require you to manually install the PPD drivers for that application.

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