Elite XL Service Errors
Note: if any of the following error codes appear on your Elite XL's front panel, you should
immediately take the printer to an authorized GCC Service Center for repair.
- ROM Error: 0x04 - ROM checksum failed. Replace ROM SIMM first, then the Elite XL
controller board.
- CPU Error: 0x08, 0x09, 0x0A, 0x0B, 0x0C, 0x0D, 0x0E - One of the CPU tests failed.
Replace the Elite XL controller board.
- Data Cache Error: 0x0E - The Data cache test failed. Replace the Elite XL
controller board.
- RAM Error: 0x10, 0x11, 0x12, 0x13, 0x14, 0x15, 0x16 - One of the internal RAM
tests failed. Check the seating of the RAM. Reseat RAM SIMM first, then replace the Elite XL
controller board.
- SCSI Error: 0x20 - The SCSI test failed. Replace the Elite XL controller
board.
- SCC Error: 0x30 - The SCC test failed. Replace the Elite XL controller board.
- FPGA Error: 0x38 - The FPGA test failed. Replace FPGA daughtercard, then the Elite
XL controller board.
- EEROM Error: 0x40, 0x41 - The EEROM test failed. Replace the Elite XL controller
board.
- Service Error 10 - An ROS motor abnormality has been detected. This service error
indicates a motor problem in the Raster Output Scanner (ROS).
- Service Error 11 - A non-volatile RAM error has been detected in the engine. An
error occurred while reading or writing the non-volatile RAM on the Engine Control Board (MCU
PWB).
- Service Error 12 - A fan abnormality has been detected. The fuser fan is not
operating correctly.
- Service Error 13 - A fuser error has been detected. An error occurred in the Fuser
assembly, either because the proper temperature could not be reached or a component is
behaving abnormally. The fuser assembly normally needs to be replaced every 100,000
pages.
- Service Error 20 - An unknown engine error has occurred. This error indicates that
an unexpected response was received from the print engine. Check the power and interface
cables to the Elite XL controller. Next, try replacing the Elite XL controller board. If the
problem continues, go back to the original Elite XL controller and replace the Engine Control
Board (MCU PWB).
- Service Error 21 - No printer power. The Elite XL controller has detected that the
print engine does not have power. Look for bad contacts or a bad power supply.
- Service errors 100-1FF - These errors indicate a bad trap. For these errors, check
the processor, ROM, and memory for bad contacts.
Here are some of the more common bad traps: 00, 01, 06, 07, 10, 11, 12, 13, 16, 18-1D,
27-29, 38, 3A-3F.
Rev: 8/11/97
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